Practical help with KPIs, measures and reporting

KPIs and measures can drive a business in the right direction, or become instruments of torture.
I believe that most organisations can do a lot more with the data and systems they already have. This site is all about helping you improve your measures, KPIs and reporting. Dive in, take what you need and let me know if you think there are gaps. Signing up for my free KPI Tips report and Tips Newsletter is a great way to start.
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Bernie

I had an interesting conversation with a company lawyer a little while ago. We were discussing dashboards and she said "It makes me laugh when people talk about dashboards, it is just a posh way of describing a report!". It made me think as it seems to be a common misconception.
What is the difference between a dashboard and a report?
I hate …
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Who is this article for?
This article is a fairly technical article aimed at people who are looking to measure the efficiency or productivity of teams in an office-based environment, want a guide on how to measure efficiency and the system options for doing this.
Article facts:
Word count: 1320
Approximate time to read: 6 …
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OEE stands for Overall Equipment Effectiveness. It is a very commonly used efficiency measure.
What do we mean by efficiency? Put simply, it is "How much did we make, compared with how much we could have made."
OEE splits our efficiency down into three categories. The idea here is that we can get some understanding of which types of losses …
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Excel rules the roost when it comes to real-world management information. It's easy to knock it, but millions of people find it quick and painless to use. There are some things you just should not do in Excel. Here's my highly subjective list.
Never....
Use Excel as a database. OK, I know you are going to ignore this. We all know …
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