30 Second Tip: Seek out pain

Measure things that are not in control. Organisations tend to shy away from this, as the message initially looks grim. If you are trying to improve things then it’s essential to measure the things that are not working properly.

30 Second Tip: Time to be be brutal….
Three questions to tell if your strategy is broken
How to measure the “unmeasurable”

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Bernie

Bernie has helped his clients deliver surprising levels of improvement across a wide range of industries over the past 15 years. His mission is to help clients with a repeatable, practical and jargon-free method for generating insightful and clear KPIs and management reports. He understands that most people don’t get excited by KPIs, but believes it’s a curable condition.

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30 Second Tip: Seek out pain

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