Practical help with KPIs, measures and reporting
I’m often asked how to create KPIs and measures. It’s not a short process, which is why most people end up brainstorming or using existing measures when they are tasked with doing this (check out this article – Six KPI Selection Traps to Avoid to see some of the other pitfalls). The good news is [...]
KPIs are the first step for improving or controlling a business. Measures are the eyes and ears of anyone who has to manage anything bigger than a one-man business. KPI management is all about using KPIs to give you a clear and honest view of whichever organisation you are looking at. I use two processes [...]
The Brilliant Dashboards Checklist: A systematic approach to assessing your dashboard You may be trying to work out why your current reports aren’t working properly or wondering if you missed anything on your newly created masterpiece. This design checklist encourages you to consider each element of your design and to score it if you are [...]
Who is this article for? This article is a fairly technical article aimed at people who are looking to measure the efficiency or productivity of teams in an office-based environment, want a guide on how to measure efficiency and the system options for doing this. Article facts: Word count: 1320 Approximate time to read: [...]
OEE stands for Overall Equipment Effectiveness. It is a very commonly used efficiency measure. What do we mean by efficiency? Put simply, it is “How much did we make, compared with how much we could have made.” OEE splits our efficiency down into three categories. The idea here is that we can get some understanding [...]
KPIs and measures are like scales and gym membership. They are great, but only if you use them (and regularly). No matter how good your management information system is, you must make sure that the team are engaged with it. This means The team use the system regularly to help make business decisions They [...]
Here’s a quick summary of 10 key points you need to take into account when you build a dashboard. 1) Know your target audience You cannot make everyone happy with one dashboard. If you have more than one target group it may make sense to create a separate dashboard for each group. Be sensible [...]
Imagine going into B&Q, finding one of the helpful staff and saying “You know a lot about tools, I’d like you to recommend a good one please?”. It sounds pretty silly and it’s pretty clear that the response will be “Well, what is it you want the tool for?”. Strangely enough, many people and organisations [...]
5 steps to write better report commentary – How to write a style guide
Do you find your reports read like they were written by people competing to make different points? Do similar sections vary wildly in length, depending on who wrote them? Do the readers come back with basic questions that should have been covered in the commentary? If the answer to any of these questions is “yes” [...]
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