Practical help with KPIs, measures and reporting
KPIs and measures can drive a business in the right direction, or become instruments of torture. I believe that most organisations can do a lot more with the data and systems they already have. This site is all about helping you improve your measures, KPIs and reporting. Dive in, take what you need and let me [...]
It’s a tough and thankless job producing MI for corporations. Expectations are sky-high (you can thank Star Trek for that) and many departments deliver in spite of huge technical and logistical issues – perversely making their own lives even harder. Being so operationally focussed, it’s rare to have a chance to develop the internal-consulting skills [...]
Are you confused by the reports and measures that are supposed to inform you? Do you have meetings where managers blame unpalatable messages on issues with reporting and data? Bernie’s belief is “If you don’t understand a report, the report is badly designed”. In this half day course on report design and usability you will [...]
You have just implemented a Business Intelligence tool. After the hard work of implementing it you were expecting startling and insightful reports. Instead you are deluged with badly conceived dashboards and reports – adding to confusion, not curing it. What can be done? Every situation is different, but Made to Measure KPIs is unusual in [...]
Do you wish you could glance at a simple report or dashboard and instantly grasp the key opportunities for your business? Dashboards have become increasingly popular in recent years, but many don’t deliver their full potential. If they don’t deliver instantly what the user needs, then the chances are they will never be used again. [...]
