I set this site up to give practical help to anyone who needs to..
- Set up new measures, KPIs or metrics
– Improve their business or organisation through measurement
– Create clear, easy to understand, reports or dashboards
Creating good measures isn’t easy but it doesn’t have to be complicated. I share a lot of my material for free, but if you want the whole story in a convenient format then I suggest you have a look at my books, KPI Checklists and BlinkReporting. Don’t forget, there’s a human behind this web site, so don’t be shy about getting in touch. Bernie
In my earlier post I talked about why you should use a KPI tree. If you were convinced of their value, here’s an example of how to build one… Build out the branches of a KPI Tree Below is a single branch from the earlier example, showing how you move progressively closer to something you […]
A point to make is that KPIs are not just financial measures. Financial measures are crucial in many organisations, but they are also `lagging’ – which means they tell you what happened after the event. KPIs should also help you see what is coming, not just what has passed. It’s like the difference between a […]
I have always thought sheep dogs were intelligent. I didn’t realise, until recently, that they are smarter than me (well, at least one is). A while ago I was walking with a friend. Her sheep dog, a Border Collie called Harvey, was with us. After 10 miles or so Harvey seemed to be flagging. She […]