Practical help with KPIs, measures and reporting
There’s something curious happens when you write a number down. It somehow becomes “official”. I realised this a few years ago when haggling for rugs in India. The traders would write down the figure on a piece of paper and show it to you when you were haggling. I naively assumed this was to avoid [...]
At one point in the late 1980s, the then president of Ashton-Tate (Esber was CEO) proclaimed that every product would need to bring in at least 10% of the company’s revenue or be dropped. This statement had the immediate effect of limiting the company to 10 products or fewer. Further, with dBASE bringing in about [...]
