Practical help with KPIs, measures and reporting
Who is this article for? This article is a fairly technical article aimed at people who are looking to measure the efficiency or productivity of teams in an office-based environment, want a guide on how to measure efficiency and the system options for doing this. Article facts: Word count: 1320 Approximate time to read: [...]
I’ve often found that people often get very uncomfortable if you change a measure to show poorer perfomance even if you lower the target proportionately. Let me give you an example. I worked with a paper manufacturer a few years ago. Their (flawed) efficiency measure showed them bobbing between 95 and 105% efficiency. Anyone with [...]
