Practical help with KPIs, measures and reporting
Like 4.6 million other people, I enjoy Spooks. I do find myself wincing a bit when Harry, or whoever, makes completely random requests of his spy geeks and they always come up with the goods – you know the kind of thing – “can you cross reference that train ticket with his gardening bill and [...]
It’s a tough and thankless job producing MI for corporations. Expectations are sky-high (you can thank Star Trek for that) and many departments deliver in spite of huge technical and logistical issues – perversely making their own lives even harder. Being so operationally focussed, it’s rare to have a chance to develop the internal-consulting skills [...]
