Practical help with KPIs, measures and reporting
Here’s a 60 second guide to what makes up a management control system. A clear set of strategic objectives A method for translating strategic objectives into practical measures and KPIs that every person in the organisation can affect in some tangible way Trusted, clear and accurate management information. Produced in timely way, to the right [...]
KPIs and measures are like scales and gym membership. They are great, but only if you use them (and regularly). No matter how good your management information system is, you must make sure that the team are engaged with it. This means The team use the system regularly to help make business decisions They [...]
There’s lots of ways of achieving any goal. Through a combination of trial and error, I’ve come up with the GET FIGURES method. The GET FIGURES method is 10 step process to take you from your initial strategic objectives through to a set of working measures. It’s a bit painful fitting the steps to a [...]
