At one point in the late 1980s, the then president of Ashton-Tate (Esber was CEO) proclaimed that every product would need to bring in at least 10% of the company’s revenue or be dropped. This statement had the immediate effect of limiting the company to 10 products or fewer. Further, with dBASE bringing in about [...]
How to get a perfect quality score in 24 hours…
March 7, 2011 By Leave a Comment
Many KPIs and targets can be an invitation for creative dishonesty. How do you make sure you don’t accidentally drive self defeating behaviours?
